Privacy Policy

At Cigar Square, accessible from https://sa.cigarsquare.com, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect and use your personal data.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Billing and shipping address

• Company name, if applicable

• Account registration details

• Messages, inquiries, attachments, or other information you send to us

We may also collect technical information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Internet Service Provider

• Date and time of visit

• Pages visited

• Referring and exit pages

• Website activity and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website

• Process orders, inquiries, and customer requests

• Improve and personalize your website experience

• Communicate with you regarding orders, services, updates, and support

• Send marketing or promotional messages, where permitted

• Improve our products, services, features, and website functionality

• Analyze website performance and visitor behavior

• Prevent fraud, misuse, and unauthorized activity

• Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Cigar Square uses cookies and similar technologies to improve your browsing experience. Cookies may help us remember visitor preferences, understand how visitors use our website, improve website performance, personalize website content, and support marketing or advertising activities.

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Log Files

Like many websites, Cigar Square uses log files. These files may collect information such as IP addresses, browser type, Internet Service Provider, date and time stamps, referring pages, exit pages, and number of clicks.

This information is used for website administration, analytics, security, and understanding user behavior. It is not intended to personally identify individual visitors.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

• Payment service providers

• Shipping and delivery partners

• Website hosting providers

• Marketing and analytics service providers

• Customer support tools

• Legal or regulatory authorities when required

We do not sell your personal information.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party tools, including payment gateways, analytics platforms, advertising services, and social media integrations.

Cigar Square is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their privacy policies before providing any personal information.

7. Advertising Partners

Third-party advertising partners may use cookies, JavaScript, web beacons, or similar technologies to measure campaign performance and personalize advertising content.

Cigar Square does not control cookies used by third-party advertisers. You may manage or disable cookies through your browser settings or through the relevant third-party advertising platforms.

8. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data, where applicable

• Request restriction of processing

• Object to certain types of processing

• Withdraw consent, where processing is based on consent

• Request transfer of your personal data, where applicable

To exercise your rights, please contact us using the contact details below.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, accounting, security, and dispute resolution.

11. Children’s Privacy

Our website is not intended for children. Cigar Square does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately, and we will take appropriate steps to remove such information from our records.

12. Age-Restricted Products

Cigar Square may display or sell age-restricted products. By using our website, you confirm that you are legally permitted to access and purchase such products in your country or region.

We reserve the right to request age verification where required by law.

13. International Visitors

If you access our website from outside Saudi Arabia, your information may be processed in countries where our service providers operate. By using our website, you understand that your data may be transferred and processed outside your country of residence, subject to applicable legal requirements.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this page regularly to stay informed about how we protect personal information.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Cigar Square
Website: https://sa.cigarsquare.com
Email: info@cigarsquare.com
Phone: +966 56 545 6359